Warranty

Please report this immediately via our return form, and we will arrange a return. Is the product already defective within 14 days of purchase? Then you can choose between a refund or an exchange for a new unit.

Please check whether the product itself is damaged. If so, report this as soon as possible via our return form, preferably with photos of the product and the packaging. We will then assess your report and offer a suitable solution.

A standard 2-year warranty (carry-in) applies.

Please contact us with a description of the issue and your order number. Under warranty, we will assess your request and offer a suitable solution free of charge. Outside the warranty period, feel free to contact us as well and we will look at the options together.