Improvements and complaints

As Westone Audio, we are very aware of the fact that every company can improve its service and products. Therefore, we want you to be satisfied with Westone-hearing and would appreciate your feedback.

Not satisfied with our products or service? Please let us know, using the contact form below. We will contact you as soon as possible to find a suitable solution.

Should we not handle your complaint to your satisfaction? Then it is possible to submit a dispute for mediation via Stichting Webwinkelkeur. As of February 15, 2016, it is also possible for consumers in the EU to report complaints through the European Commission's ODR platform. This ODR platform can be found at http://ec.europa.eu/odr. If your complaint is not already being processed elsewhere, you are free to file your complaint via the platform of European Union


Improvements & Complaint form