Ordering and Payments

Below are frequently asked questions about the ordering and payment process.

How do I place an order?

To place an order, please follow these steps:

1. Add the desired product to your shopping cart.

2. Click on the shopping cart at the top right of the website.

3. Having arrived at your shopping cart, you can check everything and click the 'Proceed to checkout' button to get to the payment page.

4. Fill in your personal details and place your order.

How do I change my order?

To change an order, please contact us. Customer service will then assist you further with changing the order.

How do I cancel my order?

To cancel an order, please contact us. Customer service will then assist you further in cancelling the order.

How do I change my delivery address?

To change your delivery address, please contact us. Customer service will then assist you further with changing your address.

Do you have an account? Easily change your address in the account overview under the heading 'Address'.

Which payment options are available?

You can pay with iDeal, Bancontact, Creditcard, Klarna AfterPay, VISA, KBC/CBC, Belfius & PayPal.

Does Westone Audio have a secure payment environment?

Yes, at checkout we use a secure internet environment and your transaction data is sent encrypted via an SSL connection. This way, no one can sneak a peek and your data remains safe and private.

Unable to find the answer to your question? Contact us

How do I place an order?

How do I change my order?

How do I cancel my order?

How do I change my delivery address?

Which payment options are available?

Does Westone Audio have a secure payment environment?

Customer service

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How do I place an order?

How do I change my order?

How do I cancel my order?

How do I change my delivery address?

Which payment options are available?

Does Westone Audio have a secure payment environment?

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